Tatweer Mis

Amr Tawfik

Amr Tawfik is the Chief Information Officer at Tatweer Misr. With over 14 years information technology and telecommunications, Mr.Tawfik manages IT, telecom, and automation departments and oversees IT functions including vendor relationships, application development, and technical support.

"My role in Tatweer Misr is a combination between the following: traditional IT through providing the top[1]notch technologies to Tatweer Misr employees and Management"

The innovations in the IT and telecommunication sector are evolving at a tremendous pace, bringing forth multiple options for individuals. As the Executive Director of Information Technology at Tatweer Misr, what are some of the major trends that you are witnessing when it comes to the IT and telecommunication sector?

Technology pace is very fast this decade than before so I can conclude some of the trends that will affect our lives due to the fast development in these trends such as, artificial intelligence (AI), cloud computing, robotic process automation (RPA), machine learning, Internet of Things (IoT), robotics, social media, 5G, spacex.

Is there an emerging novel technology in telecommunications/IT space that you are optimistic about?

Being in an emerging country like Egypt with wide history in all aspects of science and technologies it is not a single novel, rather I am optimistic about a lot of novels like applying all new trends that we are applying in our communities nationwide, nowadays we can see it happening everywhere in our country through applying state of the art technologies in our construction of the mega projects, ATS, Cloud penetration, E-commerce and many more.

What is your role at Tatweer Misr in fostering the engagement of your users in telecommunications and enhancing flexibility and convenience?

My role in Tatweer Misr is a combination between the following: traditional IT through providing the top-notch technologies to Tatweer Misr employees and Management. This role is one of the key roles inside the organization that ensures smart and smooth operation which helps my colleges in their day-to-day business in addition to making Tatweer Misr operations one of a kind in terms of using technology and telecommunication. For example, enterprise resource planning (ERP), customer relationship management (CRM), unified communication, construction management, among others. The other hat which is not a traditional role includes providing the top-notch technologies and telecommunication tools to Tatweer Misr tenants, also shaping all Tatweer Misr developments in the smart form. For example, smart community, smart security, smart waste management, smart irrigation, smart parking, smart lighting, COC, quadplay among others.

4. What are some of the user-centric initiatives or programs you have spearheaded at Tatweer Misr, and how are these programs making a difference in the lives of customers?

Tatweer Misr is not only user centric but also people centric. We are dealing with every single detail to help and serve people to make their life easier and happier. One of the examples of these initiatives is providing our tenants with a single unique mobile app which allows them to control all their needs from a single interface.

As an ending note, what is your advice for other senior leaders and CXOs working in the telecommunications and IT sector?

Be a people centric, try to use all types of technologies to help people and make their life easier and happier.